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Senior Helpline Services enables Contra Costa County
Seniors to age in place safely and comfortably
by providing telephone relationships,
transportation and other services.

Alamo Today

Reassurance Phone Friends
by Fran Miller
Eighty-year old Bonita always looked forward to her daily 8:00am phone call from her Reassurance Phone Friend volunteer. But the morning after she had fallen in her backyard, where she lain overnight with a broken hip, her Phone Friend became a phone savior.

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Reassurance Phone Friends

Our Reassurance Phone Friends program started on June 1, 1998. This program matches a senior with a phone friend volunteer who will keep the promise to call daily or less frequently as requested. Our Reassurance phone friends place 5-10 minute calls from their homes, offices, or cell phones at a mutually agreed upon time. In 2008, phone friends made over 18,000 calls to clients age 60 to 100!

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Rides for Seniors

On September 1, 2005, Senior Helpline Services began offering to our ambulatory Reassurance Phone Friends program clients & senior phone friend volunteers, free one-on-one, door-through-door rides provided by volunteer drivers. These rides are primarily for the purpose of obtaining medical care, groceries, and other basic necessities. Training for volunteer drivers includes learning & practicing safety techniques.

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